Support for Playvanta

Welcome to Playvanta technical support and user assistance. If you have any inquiries regarding connecting Google Drive or Dropbox, transferring offline music to Apple Watch / Wear OS, streaming live radio, or managing your Pro subscription, we are here to help.


Restoring In-App Purchases

If you reinstalled Playvanta or upgraded your smartphone or smartwatch, open Playvanta, go to the Settings or Paywall screen, and tap Restore Purchases. Your active Playvanta Pro entitlement will automatically re-synchronize.


Connecting Personal Cloud Storage

You can connect your Google Drive and Dropbox accounts under the Cloud Storage tab. All authentication is performed securely via official OAuth redirects. Playvanta never sees your account password.


Smartwatch Standalone Playback

To transfer music to your Apple Watch or Wear OS device, download the track locally in Playvanta, ensure Bluetooth is active, open the Wearable Sync tab, and tap Transfer to Watch.


Account Deletion & Data Purge

You may request complete account deletion and data purge directly from the application profile screen or by sending an email with your account ID to our support address.


Direct Email Support

Reach out to our engineering and support team directly at:

support@digital-app-consulting.com


We review and answer all inquiries within 24 to 48 hours. Support is available in English and Polish.